Privacy Policy

Effective Date: 02/04/2025

At IAZ Marine, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or communicate with us.

By accessing or using our services, you agree to the terms of this Privacy Policy. Please read this policy carefully.


1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: This includes details such as your name, email address, phone number, shipping address, and payment information, which you provide when creating an account, placing an order, or contacting us for support.

  • Usage Data: This includes information on how you access and use our website, such as IP addresses, browser types, pages visited, and the time spent on our site. This data is collected through cookies and similar technologies.

  • Payment Information: When you make a purchase, we may collect payment details such as credit card information or other payment methods. We use secure third-party payment processors to handle this information.


2. How We Use Your Information

We use your personal information for various purposes, including:

  • To provide, maintain, and improve our services

  • To process your orders and transactions

  • To communicate with you regarding your orders, services, and updates

  • To send promotional emails, newsletters, or service-related messages (with your consent)

  • To improve our website’s functionality and user experience


3. How We Protect Your Information

IAZ Marine takes appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption, secure servers, and other security protocols to safeguard your data.


4. Sharing Your Information

We may share your personal information with trusted third parties only in the following circumstances:

  • Service Providers: We may share your information with third-party vendors or service providers who assist in processing orders, payments, or providing customer support services.

  • Legal Compliance: We may disclose your information to comply with legal obligations, enforce our agreements, protect the rights and safety of our customers, or as required by law.

  • Business Transfers: If IAZ Marine is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.


5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze how you use our website. Cookies help us remember your preferences, track user activity, and enhance the functionality of our site. You can manage or disable cookies through your browser settings, though this may affect some site features.


6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Update or correct any inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal data, subject to certain legal conditions.

  • Opt-Out: Unsubscribe from marketing emails or other promotional communications by following the instructions in the email or contacting us directly.

To exercise your rights or if you have any questions about your personal information, please contact us at sales@iazmarines.com or info@iazmarine.com.


7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by IAZ Marine. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.


8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.


9. Changes to This Privacy Policy

IAZ Marine reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any changes.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: sales@iazmarines.com / info@iazmarine.com

  • Phone: +971-543687713 / +971-563471358

  • Address: [Insert Office Address]


By using our website and services, you consent to the terms outlined in this Privacy Policy.

F.A.Q

Frequently Asked Questions

We offer a wide range of boat maintenance services including engine repairs, hull cleaning, detailing, electrical and wiring services, antifouling and painting, winterization, and much more. For a full list of services, please contact us directly or visit our website.

It’s recommended to schedule routine maintenance at least once or twice a year, depending on your boat’s usage. Regular checks help ensure optimal performance and prevent costly repairs. If you’re an occasional user, annual maintenance might suffice, but frequent users may need more frequent checks.

We offer both dockside and yard-based services. If you cannot bring your boat to us, we may be able to arrange a service at your location, depending on the nature of the work. Please reach out to discuss your needs.

Yes, we offer emergency repair services. If you're facing an urgent issue with your boat, give us a call, and we will do our best to address it as quickly as possible.

The cost varies depending on the type of service required and the size of the boat. We provide quotes for individual services or complete maintenance packages. Contact us for a free consultation and an estimate tailored to your needs.

Absolutely! We offer both interior and exterior detailing services, including hull cleaning, waxing, and upholstery care. Our team uses high-quality products to restore your boat’s shine and ensure it looks as good as new.

If you notice any changes in engine performance, strange noises, difficulty starting, or overheating, it’s time to schedule an engine inspection. Regular engine maintenance is also recommended after a certain number of operating hours or annually, whichever comes first.

Yes, we specialize in boat electronics, including GPS systems, sonar, radio, and lighting upgrades. If you want to enhance your boat’s tech features, our experts can recommend and install the latest systems to suit your needs.

We service all types of boats, from recreational powerboats and sailboats to yachts, fishing boats, and more. Our team is skilled in handling various boat types, sizes, and systems.

Simple maintenance tasks like cleaning the boat, checking for leaks, and keeping the battery charged can help keep your boat in good condition between professional services. We also recommend regular checks on your boat’s fluids and engine systems.
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