Terms & Conditions

Terms & Conditions

Effective Date: 02/04/2025

Welcome to IAZ Marine! By accessing or using our services, products, and website, you agree to comply with and be bound by these Terms & Conditions. Please read these terms carefully before using our services.

1. Introduction
These Terms & Conditions apply to the use of IAZ Marine's website and services related to ships and boats maintenance, repairs, and marine services. By accessing or using our website, you accept these terms in full.

2. Services Provided
IAZ Marine provides professional ships and boats maintenance services, repairs, and marine solutions to ensure vessels are in optimal condition. All services offered are subject to availability and may change without prior notice.

3. Account Creation and Responsibility
To access certain services or make purchases, you may need to create an account with IAZ Marine. You are responsible for maintaining the confidentiality of your account details, including your username and password, and for all activities under your account.

4. Orders and Payments
All orders placed through our website are subject to confirmation and acceptance by IAZ Marine. We reserve the right to refuse or cancel any orders for reasons including product or service availability, errors in pricing, or suspected fraud. Payment must be completed at the time of order unless otherwise agreed.

5. Pricing and Payment
Prices for services and products are displayed on our website or communicated through direct inquiries. All prices are in AED and include applicable taxes, unless stated otherwise. Payments can be made through the available payment methods listed on our website.

6. Service Delivery and Timeframe
IAZ Marine will make every reasonable effort to deliver services within the specified timeframe. However, delays may occur due to unforeseen circumstances, such as weather, supply chain issues, or other factors outside of our control.

7. Cancellation and Refunds
Cancellation and refund policies are subject to the terms agreed upon during the purchase process. For service-related cancellations or refund inquiries, please contact us directly at sales@iazmarines.com or info@iazmarine.com. Refunds are processed according to our internal procedures and applicable local regulations.

8. Customer Support
If you have any questions or concerns, our customer service team is available to assist you. You can reach us via phone at:

  • +971-543687713

  • +971-563471358

Or by email at:

  • sales@iazmarines.com

  • info@iazmarine.com

9. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information.

10. Limitation of Liability
IAZ Marine is not liable for any indirect, incidental, or consequential damages that may arise from using our services or products. We provide services and products on an “as-is” basis and make no warranties regarding their suitability for specific purposes.

11. Changes to Terms & Conditions
IAZ Marine reserves the right to modify, amend, or update these Terms & Conditions at any time without notice. Any changes will be effective immediately upon posting on our website. We recommend that you review these Terms & Conditions periodically to stay informed.

12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these terms shall be resolved within the competent courts in the UAE.

13. Contact Information
For any questions or inquiries related to these Terms & Conditions, or for customer support, please contact us using the following details:

Phone:

  • +971-543687713

  • +971-563471358

Email:

  • sales@iazmarines.com

  • info@iazmarine.com


By using our website and services, you agree to abide by these Terms & Conditions.

    F.A.Q

    Frequently Asked Questions

    We offer a wide range of boat maintenance services including engine repairs, hull cleaning, detailing, electrical and wiring services, antifouling and painting, winterization, and much more. For a full list of services, please contact us directly or visit our website.

    It’s recommended to schedule routine maintenance at least once or twice a year, depending on your boat’s usage. Regular checks help ensure optimal performance and prevent costly repairs. If you’re an occasional user, annual maintenance might suffice, but frequent users may need more frequent checks.

    We offer both dockside and yard-based services. If you cannot bring your boat to us, we may be able to arrange a service at your location, depending on the nature of the work. Please reach out to discuss your needs.

    Yes, we offer emergency repair services. If you're facing an urgent issue with your boat, give us a call, and we will do our best to address it as quickly as possible.

    The cost varies depending on the type of service required and the size of the boat. We provide quotes for individual services or complete maintenance packages. Contact us for a free consultation and an estimate tailored to your needs.

    Absolutely! We offer both interior and exterior detailing services, including hull cleaning, waxing, and upholstery care. Our team uses high-quality products to restore your boat’s shine and ensure it looks as good as new.

    If you notice any changes in engine performance, strange noises, difficulty starting, or overheating, it’s time to schedule an engine inspection. Regular engine maintenance is also recommended after a certain number of operating hours or annually, whichever comes first.

    Yes, we specialize in boat electronics, including GPS systems, sonar, radio, and lighting upgrades. If you want to enhance your boat’s tech features, our experts can recommend and install the latest systems to suit your needs.

    We service all types of boats, from recreational powerboats and sailboats to yachts, fishing boats, and more. Our team is skilled in handling various boat types, sizes, and systems.

    Simple maintenance tasks like cleaning the boat, checking for leaks, and keeping the battery charged can help keep your boat in good condition between professional services. We also recommend regular checks on your boat’s fluids and engine systems.
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